FREQUENTLY ASKED QUESTIONS
What types of products does HUMBLE NATURE sell?
HUMBLE NATURE sells an exclusive range of high-end and decorative items, including furniture, lighting, textiles, care items and outdoor furniture. We value creativity and unique pieces; therefore, we collaborate with world-renowned designers and creators.
Do you manufacture your products in-house?
Yes, we manufacture some of our products in-house. We have our own facilities and a team of skilled workers specialized in producing high quality products. This allows us to closely monitor the entire production process and ensure that our products meet our standards for quality, safety and social responsibility. Please contact us to find out more about where our products come from.
What is your approach to sustainability?
We are committed to sustainability and take a holistic approach to our operations. This includes maintaining our facilities in the region and avoiding unnecessary foreign sourcing, transportation and handling, thereby reducing our carbon footprint. We carefully select our facilities, manufacturers, suppliers, collaborators and materials to respect this precious nature and provide durable and timeless products. We believe that sustainability is not only good for the environment, but also for our customers and future generations.
Does HUMBLE NATURE offer shipping?
Yes, HUMBLE NATURE offers shipping on all of its products. Shipping costs vary depending on the item and delivery location. Please see shipping policy or contact us for more information.
Can I return a product if I am not satisfied?
Yes, HUMBLE NATURE has a return policy that allows customers to return products within 30 days of delivery. Some exclusions may apply, so it is important to read the full returns policy before making a purchase.
What materials do you use for your furniture products?
Our furniture products use a variety of materials including wood, metal, glass, fabric and leather.
How long will it take for my furniture order to arrive?
Delivery times vary depending on the product and your location. Please contact us for an estimated delivery date.
Can I see the furniture in person before making a purchase?
Yes, we encourage customers to visit our store to view our furniture in person. This can help you make an informed decision about your purchase.
Does HUMBLE NATURE have a trading program?
Yes, HUMBLE NATURE offers a trading program called HN Trade. Professionals and members enjoy exclusive benefits such as deductions, special access and personalized service.
Does HUMBLE NATURE have a warranty policy?
Yes, HUMBLE NATURE offers a limited warranty on its products. Warranty duration and details vary depending on the item. Please contact us for more details.
What are the opening hours of HUMBLE NATURE?
HUMBLE NATURE customer service hours are Monday through Friday, 9 a.m. to 4 p.m. Eastern Time. Store hours are also available on the website.
How can I contact you for more information?
You can contact us by email at hn@humblenature.com or by phone at 1-888-984-2258.
We are happy to answer any questions or comments you may have and provide more information about our company, products/services and policies.